From 1st November 2026 to 1st March 2027, The Glass House will be closed and open for events and private hire only. Find out more here.

Introduction

This Privacy Policy describes how Wine Utopia and Wilds & Co. collects, uses, and discloses your personal information when you visit our website or use our services.

Information We Collect

We collect the following information about you:

Personal Information: This includes your name, email address, postal address, phone number, and any other information you provide to us to fufill your order.

Usage Data: This includes information about how you use our website, such as the pages you visit, the links you click, and the searches you perform.

Device Information: This includes information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.

How We Use Your Information

We use your information for the following purposes:

  • To provide and operate our website and services
  • To respond to your inquiries and requests
  • To send you marketing and promotional communications
  • To analyse how you use our website and services
  • To improve our website and services
  • To comply with legal and regulatory requirements

Sharing Your Information

We may share your information with the following third-party providers:

Service providers who help us operate our website and services, such as web hosting providers, email marketing providers, and data analytics providers.

Law enforcement agencies and other government officials, if required by law.

Please see our cookies policy for more information on how and what information we track via the use of cookies.

Data Retention

We will retain your information for as long as it is necessary to provide you with our services and comply with legal and regulatory requirements.

Your Rights

You have the following rights under GDPR:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to erase your personal information
  • The right to restrict the processing of your personal information
  • The right to object to the processing of your personal information
  • The right to data portability

Contact Us

If you have any questions about this Privacy Policy, please contact us by email on info@wildsevents.co.uk or call us on 01264 300260.

COOKIES POLICY

WHAT IS A COOKIE?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

HOW WE USE COOKIES

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

TECHNICAL COOKIES AND COOKIES SERVING AGGREGATED STATISTICAL PURPOSES

Activity strictly necessary for the functioning of the service

This Website uses Cookies to save the User’s session and to carry out other activities that are strictly necessary for the operation of the same, for example in relation to the distribution of traffic.

Activity regarding the saving of preferences, optimization, and statistics

This Website uses Cookies to save browsing preferences and to optimize the User’s browsing experience. Among these Cookies are, for example, those to set the language and the currency or for the management of first party statistics employed directly by the Owner of the site.

OTHER TYPES OF COOKIES OR THIRD-PARTY TOOLS THAT MIGHT USE THEM

Some of the services listed below collect statistics in aggregated form and may not require the consent of the User or may be managed directly by the Owner – depending on how they are described – without the help of third parties.

If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the Data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

DISPLAYING CONTENT FROM EXTERNAL PLATFORMS

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.

This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Inc.)

Google Fonts is a typeface visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

Place of processing: US – Privacy Policy

Google Maps widget (Google Inc.)

Google Maps is a maps visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

MANAGEMENT AND CONTROL OF COOKIES?

In addition to what is specified in this document, the User can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing them. Through the browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that might possibly have saved the consent for the installation of Cookies by this website. It is important to note that by disabling all Cookies, the functioning of this site may be compromised. Users can find information about how to manage Cookies in their browser at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Windows Explorer.

In the case of services provided by third parties, Users can exercise their right to withdraw from the tracking activity by utilizing the information provided in the third party’s privacy policy, by clicking the opt-out link – if provided – or by contacting the third party.

Notwithstanding the above, the Owner informs that Users may take advantage of: Your Online Choices. This service allows Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of this resource in addition to the information provided in this document.

OWNER AND DATA CONTROLLER

Lucy Townsend

WILDS & Co.

31 Hight Street

Stockbridge

Hampshire

SO20 6EY

Owner contact email: info@wildsevents.co.uk

Since the installation of third-party Cookies and other tracking systems through the services used within this Website cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, consult the privacy policy for the respective third-party services listed in this document.

Given the objective complexity linked to the identification of technologies based on Cookies and their very close integration with the operation of the web, Users are encouraged to contact the Owner should they wish to receive any further information on the use of Cookies themselves and any possible use of them – for example, by a third party – carried out through this site.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this Website.

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